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Site Manager

   Back Region: United States Kind of contract: Open-ended Work regime: Fulltime Location: US - OK - Oklahoma City
Retour Région: United States Type de contrat: Open-ended Régime de travail: Fulltime Lieu: US - OK - Oklahoma City
Zurück Region: United States Art des Vertrages: Open-ended Arbeit Regime: Fulltime Standort: US - OK - Oklahoma City
  返回 地区: United States 样的合同: Open-ended 工作体制: Fulltime 地点: US - OK - Oklahoma City

Job Description

Description de l'emploi



IBA Proton Therapy is the recognized industry leader in proton therapy, currently maintaining over 50% of the rooms in service worldwide. IBA is internationally headquartered in Louvain la Neuve, Belgium with regional headquarters in Reston, VA right outside of our nation’s capital Washington, D.C.   With more than 30 years of success in cancer treatment, IBA is the worldwide technology leader in the field of proton therapy.  We employ ROCKSTARS who deploy CUTTING EDGE technology in the shortest intervals in the industry.   We provide our customers and their patients’ BEST in CLASS operations and maintenance support, and our staff is world class.  IBA currently has systems and treatment centers in Europe, Asia, Africa, North America and is expanding to emerging markets throughout the world, which will include South America in 2020.  If you consider yourself one of the BEST and BRIGHTEST and are interested in joining a family of “A” players dedicated to providing a system and the service to protect, enhance, and save “more” lives by defeating cancer then we have a spot for you.
For more information, please go to
Site Manager
Do you have a passion for and experience leading a team to provide outstanding customer service in an operations environment?
If so, then read on!
We have an exciting opportunity for an experienced customer facing Service Operations Manager to lead our dynamic team in Oklahoma City, OK and assume responsibility for operating and maintaining our proton therapy facility. Our Service Operations Managers represent the face of IBA and are responsible for managing all aspects of a MULTI-MILLION DOLLAR business.  We are seeking a PROVEN LEADER who has experience building high performing teams.  The ideal candidate will be a STRATEGIC THINKER that can act TACTICALLY, with a track record of implementing their plans to produce exceptional results.   We are seeking individuals who can PROACTIVELY identify and eliminate potential system issues while retaining the ability and willingness to roll up their sleeves to work with their team when issues surface. You will be CHALLENGED to develop both yourself and your team and EMPOWERED to continuously improve the PERFORMANCE of your business and relationship with our customers to accomplish our mission to Protect, Enhance, and Save “more” Lives





To be successful as Site Manager, you will need:  
  • Previous experience leading technical Service and Operations teams, preferably in a high-availability critical environment Passion to make the safety of your team, customer, and patients your top priority
  • Knowledge of maintenance planning within a Computerized Maintenance Management System (CMMS); experience with ServiceMax and SAP preferred
  • Customer focused mindset aimed at continuously improving customer satisfaction
  • Experience with financial/budget management, scheduling and resource management
  • Ability to develop a plan, delegate tasks and motivate team members to meet objectives
  • Strong leadership and desire to mentor, coach and develop team members
  • High emotional intelligence and interpersonal skills, ability to develop deep and trusting relationships both internally and externally
  • Ability to communicate effectively and establish credibility with technical and non-technical stakeholders including executive staff
  • Pride of ownership to put your name next to your centers performance
  • Experience working in a clinical/hospital environment preferred
  • Bachelor’s degree, in a technical discipline or vocational/military training equivalent including 3 years in a management and/or supervisory role. 

What will you be doing as a Site Manager?  

The Site Manager role is a unique opportunity to have a direct impact on the lives of cancer patients every day.  Site Managers are the leaders of the engineering team responsible for the Operations and Maintenance of their customers IBA Proton Therapy system. Site Managers have total ownership over IBA’s operations within the customer’s center.  They set aggressive performance targets, prepare, execute business and maintenance plans, and work side by side with their customer to ensure a safe and positive treatment experience for the patients undergoing treatment at the center.

Site Managers are responsible for interviewing, hiring, developing, and managing the performance of their teams. They are the excellent people managers and leaders of the people that perform on-site services including system operations, installation, maintenance, and repair to ensure industry leading operational availability of the proton therapy center for our customers and their patients.  

Site Managers utilize strong technical and business acumen to effectively manage the performance of their site including system performance, productivity, customer service and cost. They monitor KPI’s and drive to maintain high levels of quality and proactively identifying opportunities for improvement. Site Managers must constantly be able to prioritize their time to determine how they can best support our customers and employees.  

What's in it for you?  

IBA offers you a competitive performance-based compensation package
Comprehensive benefits (Medical, Dental, Vision, PTO, 401K, etc.)
Amazing possibilities to evolve within IBA worldwide.
Leading organization with the ability to create your own career path.
IBA offers you the roadmap to great achievements in the fight against cancer. 

So, if you are a “GREAT” Leader of People as well as the “GATE-KEEPER” of Customer Relationships, if you like to challenge yourself to identify solutions that are out of the box, and you like working through others to gain results, APPLY now!!!  

“We Engineer HOPE”





Who are we?
IBA is a listed company, headquartered in Belgium, and employs 1500 people across the globe mobilizing their skills and passion to Protect, Enhance and Save lives
We develop, manufacture and support innovative equipment and software solutions for diagnostic, cancer treatment, and industrial applications.  
Innovating for life since more than 30 years, IBA has opened new ways to diagnose and fight cancer and become the worldwide technology leader in the field of Proton Therapy, which is today the most advanced technologies treatment against cancer.  Our core particle accelerators knowledge is unparalleled, with 100,000 patients treated on our proton therapy solutions and over 550 accelerators in operation globally. 
One Mission, 4 business lines 
IBA ‘s world class expertise lies in the development of: 
next generation Proton Therapy technologies  
Radiopharmaceuticals providing oncology care providers with premium quality services and equipment 
Dosimetry advanced solutions for Quality Assurance of medical equipment and increased patient safety 
particle accelerators for the Industrial and medical world. 
Our 4 business lines are employing more than 1,500 passionate professionals worldwide dedicated to our Mission:  Protect, Enhance and Save lives. 

Sustainability commitment

As a company, we are focused on striking the right balance between our stakeholders: increasing our market share and the return for our shareholders, improving the quality of life of our customers, patients and employees, and contributing to the well-being of our society, while also maintaining and restoring our planet’s health.

“Since 2021, IBA is recognized as a certified B Corporation (or B Corp). B Corps are companies that promote ‘business as a force for good’, balancing profit and purpose. They meet the highest standards of social and environmental performance, public transparency, and legal accountability.”

Check out our webpage sustainability to find out more! 
Join us 
At IBA we dare to develop innovative solutions pushing back the limits of technology. We achieved worldwide recognition in our field by supplying the world's top oncologists with the most precise, cancer-defeating, technologies. 
If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning. 





The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!
By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.​
We are driven by: ​
  • Innovating in a cutting-edge technology environment ​
  • Developing professional and personal skills by learning on the Job; by participating in challenging projects; top class courses ​
  • Evolving in a friendly culture environment based upon solid values (dare - share - care - be fair) ​
  • Acting autonomously and belonging to motivated teams with good work-life balance ​
  • Contributing to a company where sustainability, safety and well-being are key to our success
If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.

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Site Manager

Region: United States Kind of contract: Open-ended Work regime: Fulltime Location: US - OK - Oklahoma City

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