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Project service engineer

   Back Region: Belgium Kind of contract: Open-ended Work regime: Fulltime Location: BE - Louvain-la-Neuve
Retour Région: Belgium Type de contrat: Open-ended Régime de travail: Fulltime Lieu: BE - Louvain-la-Neuve
Zurück Region: Belgium Art des Vertrages: Open-ended Arbeit Regime: Fulltime Standort: BE - Louvain-la-Neuve
  返回 地区: Belgium 样的合同: Open-ended 工作体制: Fulltime 地点: BE - Louvain-la-Neuve

Job Description

Description de l'emploi




You will be part of the – IBA Industrial– Customer Success Team  . As a Project Service Engineer you will manage different type of projects (revamping plans, obsolescence plans & system updates, upgrades, …) for our existing IBA Industrial customers (the installed base). This position works with all levels of IBA  Industrial teams (Sales team, Service Engineering Team, FSE Team, Software Team, Product manager team, Third Parties)    and other internal stakeholders to ensure successful execution of your projects.

Duties and Responsibilities:

As a Project Service Engineer, you are responsible for:
  • Leading projects from project initiation, through execution, and until acceptance of the equipment on site in accordance with standard installation and deployment procedures
  • Leading the coordination with internal departments to ensure all contractual and agreed project requirements and deliverables are met
  • Planning and organizing internal and external resources (material and human) to manage the installation of the equipment up until acceptance
  • Ensuring your projects are delivered within quality, time, and budget constraints - to a satisfied customer (internal and external)
  • Maintain good working relationships with customers and other stakeholders, managing expectations and effectively communicating project status.
  • Be the main contact point for the project execution; seek customer satisfaction and ensure support to customers
  • Ensure clear and timely communication, with accurate reporting to all project stakeholders
  • Report and document global activities, improvement plans, and undertaken actions with the required levels of detail and accuracy
  • Track and maintain a budget for each project, keeping costs controlled while routinely updating and communicating financial projections.
  • Collaborate with the Customer Success team and management to identify, develop, and improve existing tools and processes.





You have :
  • A bachelors degree in engineering or industrial sciences
  • Project management experience in an international and multicultural environment, preferably with experience in a industrial environment is an asset.
  • Good knowledge of MS Office and Project Management Tools, knowledge of SAP is an asset
  • Excellent communication skills in English. French is an asset
  • An analytical and creative mindset
  • PMI Certification is an asset
  • An assertive person with strong interpersonal skills, able to drive change
  • Able to organize your work autonomously and enjoy exercising independent initiative
  • Client minded with excellent people management skills
  • Flexible and stress resistant with very good planning & organizing skills
  • Fascinated by new technologies, having a broad technical knowledge and willing to update it continuously
  • Willing to travel internationally for short missions, up to 15% of working time





Who are we? 
IBA Industrial is the world leader in electron and proton accelerators for industrial applications. 
IBA's unique E-beam, X-ray and proton solutions are used across the world in many different 
applications such as medical devices sterilization, food pasteurization, wire and cable crosslinking, 
property enhancement for various materials, safety and detection, crystal modification, etc. 
With over 250 IBA Industrial accelerators active across the world, we supply complete irradiation 
solutions from site planning and optimization, engineering and integration of all operational systems 
to assistance in operation. 
Sustainability commitment 
As a company, we are focused on striking the right balance between our stakeholders: increasing our market share and the return for our shareholders, improving the quality of life of our customers, patients and employees, and contributing to the well-being of our society, while also maintaining and restoring our planet’s health

“Since 2021, IBA is recognized as a certified B Corporation (or B Corp). B Corps are companies that promote ‘business as a force for good’, balancing profit and purpose. They meet the highest standards of social and environmental performance, public transparency, and legal accountability.”
Our Industrial E-beam and X-ray Solutions are targeted towards the same objective of offering sustainable alternatives to radioactive and chemical sterilization. By developing environmentally friendly state-of -art technologies, we help our customers to face their environmental, safety and security challenges. 
Check out our webpage sustainability to find out more!
Innovation at the core of IBA Industrial 
Our engineers are focusing their passion and energy to shape the future and lead innovation in a great variety of applications and fields such as medical devices sterilization, which is key to the future of medicine, and also Flash irradiation, radiofrequencies, electronics, nuclear science.  
IBA Industrial is proud to play a key role in major public and private developments such as MYRRHA project, aiming to design a new sub-critical nuclear reactor, and in building the new generation of accelerators to make radio-isotopes for cancer treatment. 
If you want to discover the new technologies we are working on as well as our different business unit, read our new brochure 





The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!
By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.​
We are driven by: ​
  • Innovating in a cutting-edge technology environment ​
  • Developing professional and personal skills by learning on the Job; by participating in challenging projects; top class courses ​
  • Evolving in a friendly culture environment based upon solid values (dare - share - care - be fair) ​
  • Acting autonomously and belonging to motivated teams with good work-life balance ​
  • Contributing to a company where sustainability, safety and well-being are key to our success
If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.

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Project service engineer

Region: Belgium Kind of contract: Open-ended Work regime: Fulltime Location: BE - Louvain-la-Neuve

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