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Business Analyst JIRA & CONFLUENCE

   Back Region: Belgium Kind of contract: Open-ended Work regime: Fulltime Location: BE - Louvain-la-Neuve
Retour Région: Belgium Type de contrat: Open-ended Régime de travail: Fulltime Lieu: BE - Louvain-la-Neuve
Zurück Region: Belgium Art des Vertrages: Open-ended Arbeit Regime: Fulltime Standort: BE - Louvain-la-Neuve
  返回 地区: Belgium 样的合同: Open-ended 工作体制: Fulltime 地点: BE - Louvain-la-Neuve

Job Description

Description de l'emploi



Within the context of a strong transformation of its Digital Solutions (DS) landscape, IBA is looking for a Senior Business/Functional Analyst in its processes of Service Management (IT, Facilities, HR, etc…) and its IBA software/material product development Project management aiming to reinforce and develop its Application Services throughout Jira Service management, Jira Software & Confluence.
Challenges we will trust with
You will
  • Ensure business continuity of Service Management and software/material development management solutions - maintenance and enhancements
  • Take a hands-on role in configuration of Jira and working within any established standards while offering constructive feedback on recommended changes
  • Take a hands-on role in the design and configuration of reports and dashboards for users at multiple levels (users, managers, executives)
  • Support functional testing processes to ensure that the solution meet the needs
  • Facilitate dialogue between business, DS and external IT partner teams
  • Build and Maintain relationships with internal and external stakeholders
  • Lead and deliver small projects related to these solutions
  • Ensure well documented system solution configuration
  • Manage all Jira licensing - allocating/deallocating licenses
  • Manage all Jira user administration
  • Manage Jira project and board set-up for new teams
  • Coordination and active engagement in supporting and developing training requirements across the business





What we value
You have:
  • Demonstrated experience from 3 to 5 years and expertise in Atlassian tools Suite (Service Management, Software Management & Confluence) with a strong knowledge of ITIL 4.0 framework; experience in the following add-ons is a plus: eazyBI, Insight, Automation for Jira, JETI (Jira Email This issue), Extension, JSU, Project Configurator, Refined, ScriptRunner, Dynamic Forms
  • Significant experience as a Business Analyst - good capability to analyze and deliver well balanced solutions
  • Working with diverse stakeholder groups from business to technical
  • Proven ability to build consensus among differing perspectives
  • Demonstrated ability to document complex business/system requirements with clarity
  • Strong communication and analytical skills
  • Experience with system integration and application architecture
  • Strong workflow design experience
  • Excellent communication skills in French and English
You are:
  • Self-starter and customer & results oriented - good capability to commit and deliver work based on well-established priorities 
  • An excellent communicator both orally and in writing
  • A proactive individual, willing to take initiatives and to come up with solutions
  • Flexible and able to organize your work autonomously in a complex and challenging environment
  • A team player, able to share your knowledge and support colleagues
  • Result and Quality minded, rigorous and systematic in your daily activities





Who are we?
IBA is a listed company, headquartered in Belgium, and employs 1500 people across the globe mobilizing their skills and passion to Protect, Enhance and Save lives
We develop, manufacture and support innovative equipment and software solutions for diagnostic, cancer treatment, and industrial applications.  
Innovating for life since more than 30 years, IBA has opened new ways to diagnose and fight cancer and become the worldwide technology leader in the field of Proton Therapy, which is today the most advanced technologies treatment against cancer.  Our core particle accelerators knowledge is unparalleled, with 100,000 patients treated on our proton therapy solutions and over 550 accelerators in operation globally. 
One Mission, 4 business lines 
IBA ‘s world class expertise lies in the development of: 
next generation Proton Therapy technologies  
Radiopharmaceuticals providing oncology care providers with premium quality services and equipment 
Dosimetry advanced solutions for Quality Assurance of medical equipment and increased patient safety 
particle accelerators for the Industrial and medical world. 
Our 4 business lines are employing more than 1,500 passionate professionals worldwide dedicated to our Mission:  Protect, Enhance and Save lives. 

Sustainability commitment

As a company, we are focused on striking the right balance between our stakeholders: increasing our market share and the return for our shareholders, improving the quality of life of our customers, patients and employees, and contributing to the well-being of our society, while also maintaining and restoring our planet’s health.

“Since 2021, IBA is recognized as a certified B Corporation (or B Corp). B Corps are companies that promote ‘business as a force for good’, balancing profit and purpose. They meet the highest standards of social and environmental performance, public transparency, and legal accountability.”

Check out our webpage sustainability to find out more! 
Join us 
At IBA we dare to develop innovative solutions pushing back the limits of technology. We achieved worldwide recognition in our field by supplying the world's top oncologists with the most precise, cancer-defeating, technologies. 
If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning. 





The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!
By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.​
We are driven by: ​
  • Innovating in a cutting-edge technology environment ​
  • Developing professional and personal skills by learning on the Job; by participating in challenging projects; top class courses ​
  • Evolving in a friendly culture environment based upon solid values (dare - share - care - be fair) ​
  • Acting autonomously and belonging to motivated teams with good work-life balance ​
  • Contributing to a company where sustainability, safety and well-being are key to our success
If you are passionate, cause-driven, you can make this quest yours by joining our dedicated colleagues and give your career a new meaning.

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Business Analyst JIRA & CONFLUENCE

Region: Belgium Kind of contract: Open-ended Work regime: Fulltime Location: BE - Louvain-la-Neuve

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