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Industrial Field Service Manager

   Back Region: Belgium Kind of contract: Open-ended Work regime: Fulltime Location: BE - Louvain-la-Neuve
Retour Région: Belgium Type de contrat: Open-ended Régime de travail: Fulltime Lieu: BE - Louvain-la-Neuve
Zurück Region: Belgium Art des Vertrages: Open-ended Arbeit Regime: Fulltime Standort: BE - Louvain-la-Neuve
  返回 地区: Belgium 样的合同: Open-ended 工作体制: Fulltime 地点: BE - Louvain-la-Neuve

Job Description

Description de l'emploi



As Field Service Manager, your responsibilities will be to:

•Manage the Flying Engineers Team
•Coordinate and direct the Engineers’ assignments on all IBA Industrial projects, customer service missions, tasks / tickets for CS, …
•Supervise the team planning and the related resources needed, according to contracts, in compliance with the required level of quality and technical performances
•Analyze technical issues, escalate them, propose and implement solutions & drive the downtime crisis
•Develop the team, measure performance and ensure appropriate training
•Document and report the team achievements with the required details and accuracy
•Ensure that the Safety, Health and Environmental policies are followed by the team, and collaborate with EHS department on these aspects when relevant
•Ensure the right usage of department tools by the team, on expected time and quality.
•Ensure the training plan is achieved for each team member






You have:

•Master Degree in Engineering
•Strong people management mindset, proven leadership skills and experience in managing a team
•Strong communication skills based on active listening
•A passion for growing and developing technical talent
•Exceptional problem solving skills
•Customer mindset oriented
•Organisational skills & you are able to integrate usage of new tools & technics in order to support their deployment & usage by the team.

You are also:

•Able to motivate, support and empower people
•Able to present a powerful and positive professional image to the team
•Constantly working with a solution-focused approach, striving to determine what are the best actions needed to complete the team's assignments
•Rigorous while flexible and open to different ideas and views
•Using diplomacy in negotiating in order to reach ideal agreements with involved stakeholders
•Proficient in English (written & spoken)





Who are we? 
IBA Industrial is the world leader in electron and proton accelerators for industrial applications. 
IBA's unique E-beam, X-ray and proton solutions are used across the world in many different 
applications such as medical devices sterilization, food pasteurization, wire and cable crosslinking, 
property enhancement for various materials, safety and detection, crystal modification, etc. 
With over 250 IBA Industrial accelerators active across the world, we supply complete irradiation 
solutions from site planning and optimization, engineering and integration of all operational systems 
to assistance in operation. 
Sustainability commitment 
As a company, we are focused on striking the right balance between our stakeholders: increasing our market share and the return for our shareholders, improving the quality of life of our customers, patients and employees, and contributing to the well-being of our society, while also maintaining and restoring our planet’s health
Our Industrial E-beam and X-ray Solutions are targeted towards the same objective of offering sustainable alternatives to radioactive and chemical sterilization. By developing environmentally friendly state-of -art technologies, we help our customers to face their environmental, safety and security challenges. 
Check out our webpage sustainability to find out more!
Innovation at the core of IBA Industrial 
Our engineers are focusing their passion and energy to shape the future and lead innovation in a great variety of applications and fields such as medical devices sterilization, which is key to the future of medicine, and also Flash irradiation, radiofrequencies, electronics, nuclear science.  
IBA Industrial is proud to play a key role in major public and private developments such as MYRRHA project, aiming to design a new sub-critical nuclear reactor, and in building the new generation of accelerators to make radio-isotopes for cancer treatment. 
If you want to discover the new technologies we are working on as well as our different business unit, read our new brochure 





The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!
By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.​
We are driven by: ​
  • Innovating in a cutting-edge technology environment ​
  • Developing professional and personal skills by learning on the Job; by participating in challenging projects; top class courses ​
  • Evolving in a friendly culture environment based upon solid values (dare - share - care - be fair) ​
  • Acting autonomously and belonging to motivated teams with good work-life balance ​
  • Contributing to a company where sustainability, safety and well-being are key to our success

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Industrial Field Service Manager

Region: Belgium Kind of contract: Open-ended Work regime: Fulltime Location: BE - Louvain-la-Neuve

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